In-stock orders ship within 3-5 business days. Pre-orders ship on the timeline listed on the product page. During sales and holidays, processing may take a few extra days.

Most orders arrive 3-5 business days after they ship. Delivery times vary by location. You'll receive a tracking number by email once your order is on its way.

Yes, on orders over a set cart total. That threshold changes by season. Your current shipping options are shown at checkout.

We now ship to Canada, with more regions coming soon. Duties, taxes, and customs fees may be charged at delivery and are the customer's responsibility. International orders are final sale and can't be returned or exchanged. If your item arrives defective, email us within 7 days of delivery and we'll make it right.

In-stock orders can't be changed or canceled once placed. Pre-orders can be canceled any time before they ship. 

Please contact the carrier first, and check with neighbors and your building's mail room. Then email customerservice@pwrwmnshop.com with your order number. We'll do everything we can to help. Replacements are decided case by case. Please double-check your shipping address at checkout. PWR WMN is not responsible for orders delivered to an incorrectly entered address.

Email customerservice@pwrwmnshop.com with your order number. If your package is lost in transit, we'll file a claim with the carrier and work with you to resolve it.

A pre-order holds your piece before it reaches our warehouse. That means it is still in production. Pre-order delivery timelines typically run 4-12 weeks. You're charged in full at checkout. Your expected ship date is listed on the product page and in your order confirmation email.

Good things take a minute. If your ship date changes, we'll email you with the new date and the option to cancel for a full refund.

Yes, any time before it ships. Email your order number to customerservice@pwrwmnshop.com and we'll refund you in full. Once a pre-order ships, it can no longer be canceled.

Your in-stock items ship first, so you can start wearing PWR WMN sooner. Your pre-order piece ships separately as soon as it arrives at our warehouse. Splitting your order won't cost you extra shipping.

Pre-orders are final sale and can't be returned for a refund. You can exchange them for a different size within 30 days of delivery.

You have 30 days from delivery to return or exchange eligible items.

Visit our Returns Portal, find your order, and select your items. Choose your reason and follow the prompts. For damaged or defective items, you'll be asked to upload a photo. Then follow the shipping instructions in your confirmation.

Items must be unworn, unwashed, and unaltered, with all original tags attached. They must be free of makeup, deodorant, perfume, and pet hair. Items that don't meet these conditions aren't eligible for a refund, credit, or exchange.

Items marked Final Sale, items discounted 30% or more (including through a discount code), all Black Friday purchases, and pre-orders. These can be exchanged for a different size or color of the same item. They can't be refunded.

Full-price items can be exchanged for anything on our site. Final sale items can be exchanged for a different size or color of the same item. Exchanges are valued at the price you paid. If your new item costs more, you'll pay the difference. If it costs less, you'll receive the difference as store credit. Please ship your return within 10 days of starting your exchange.

If you added Re:do at checkout, your return shipping label is covered. Without Re:do, you can purchase a return label in the Returns Portal. Your refund covers the item price. Original shipping charges are non-refundable.

Refunds are processed within 5 business days of your return arriving at PWR WMN. You choose: a refund to your original payment method or store credit. Banks may take 5-10 business days to post the refund.

Never. Use it whenever the right piece comes along.

We don't offer price adjustments on past purchases.

We're sorry. Report it through the Returns Portal within 7 days of delivery and upload a photo. We'll replace it with the same item and cover shipping. If your size is sold out, you choose: an exchange for something else, store credit, or a full refund. This applies to final sale and pre-order items too.

That's on us. Email customerservice@pwrwmnshop.com within 7 days of delivery with your order number. We'll send the right item and cover shipping both ways.

Yes. Visit our Returns Portal, select "Returning a gift?" and follow the prompts. Gift returns follow the same 30-day window and condition requirements.

Gift cards can't be returned or refunded. Having trouble using yours? Email customerservice@pwrwmnshop.com.

Re:do powers our returns. Re:do Returns Coverage is an optional add-on at checkout that covers your return shipping label on returns and exchanges for that order. The price varies by order and is shown at checkout.

No. Every eligible return follows the same policy. Without coverage, you'll purchase your return label in the Returns Portal.

Coverage can only be added at checkout. The fee is final sale, whether or not you make a return.

No. Final sale rules and the 30-day window apply with or without coverage. Re:do covers return shipping labels only, so it doesn't cover lost or stolen packages.

Email customerservice@pwrwmnshop.com. We're a small team, and a real person reads every message. Most emails get a reply within 72 hours. Thanks for your patience.